FAQ

ARISTO VAULT – LOGISTICS & SUPPORT FAQ

📦 Do I have to pay for shipping?
No, sir. Economy Shipping is 100% FREE on all orders. If you want to receive the order sooner, we still provide you with 2 shipping lines: Standard Shipping and Express Shipping.

⏱️ What is the order processing time?
All orders are processed within 24 hours (excluding weekends and federal holidays).
Note: Processing may extend slightly during high-volume periods.

🚚 What is the shipping time?
Due to high demand, allow 1–3 days for processing.

         - Free Economy Shipping: 8–12 business days (domestic & international standard).
         - Standard Shipping: 5-7 business days
         - Express Shipping: 2-4 business days

External factors (customs, weather, holidays) may cause delays beyond our control.
Mission ETA is not guaranteed—but we always push for the fastest delivery.

🎯 Will I receive a Tracking Code?
Affirmative. You’ll receive a tracking number within 3–4 days after dispatch.
All shipments are insured. If your package goes MIA, we resend at no cost.

📧 I haven’t received my tracking number yet.
Check your spam or junk folder. Still missing?
Contact us—we’ll initiate a priority resend operation immediately.

🔍 Where is my order?
Once confirmed, you’ll get an email with your order code.
Use our Tracking Tool to follow your shipment status.
Updates depend on your local postal unit.

🚛 What courier service do you use?
We deploy trusted U.S. logistics allies: UPS, FedEx, USPS, and others.
Shipping routes are chosen based on mission-critical efficiency to your location.

↩️ Can I return my product?
Absolutely. If the gear doesn’t meet your expectations, return it within 30 days.
You’ll receive a full refund (return shipping not included). You can see more details on the Return And Refund Policy page.
No questions asked—your satisfaction is mission success.

📬 Still need assistance?
Contact our Support Command at support@aristovault.com.
We’ve got your six—24/7.